Reference

How rr7 Handles Your Personal Data

This page sets out what we collect when you open an rr7 account, how we protect wallet and login details, and who you can contact if you want a copy of your data or want something removed.

Account dataPayment recordsLogin securityData requestsContact channel
rr7 How rr7 Handles Your Personal Data
HOW WE PROTECT IT

Security Steps Behind This Policy

Encrypted transmission Data between your device and our servers moves over an encrypted connection, so wallet references and login details aren't sitting in plain text as they travel.
Session locks A login from a new device or a different city triggers a verification step before the session opens, which cuts down on accounts being accessed without your knowledge.
Retention by purpose We hold transaction and login data only as long as it serves account support, fraud checks or a legal requirement in your region — not indefinitely for no reason.
Change requests If you want a correction to stored details, or want to close your account and ask what happens to your data, support can walk you through the current process for your region.
REACH US ABOUT DATA

Contact Paths for Privacy Questions

Team online

Live chat

Open live chat from your account dashboard and ask specifically about a data request — this routes faster than a general query and gets logged against your account ID.

Support email

Send a written request if you want a formal record of asking us to correct or remove account data; keep the reply for your own file in case you need to follow up later.

In-app request form

Use the request form under account settings to flag a specific concern, like an old device login you don't recognise or a wallet reference you want reviewed.

Common Questions About This Policy

No. We only log the transaction reference and timestamp from your bKash, Nagad or Rocket payment — your PIN stays inside the wallet app and is never requested by rr7 support.

You can submit a request through live chat or the in-app form. What happens next depends on your local data protection law and any records we're required to keep for account security.

Your play history on tables like Roulette Quickspin or Football BlitzBet is visible to you and to support staff handling a dispute or wallet-verification query on your account.

We share data only where needed to process a payment through bKash, Nagad or Rocket, or where required by law in your region — we don't sell account data for marketing.

Check the login history section in your account settings. If you see a device or location you don't recognise, contact support right away through live chat.

The core steps stay consistent, but what rights apply and how requests are handled can shift depending on local law and which regions are eligible for account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.